Reviews from families

Translated from Polish

I thank the whole team at the “Lilia” funeral home for arranging my husband’s funeral ceremony so professionally and with such empathy. Bringing him home from abroad meant that the documents were incomplete until the very last moment, and the lady from Lilia on ul. Rakowicka dealt with this remarkably efficiently (frequent phone calls, with no need to visit the office). The transparency also deserves praise (…)

Translated from Polish

Professional and warm-hearted service at a sad time

Translated from Polish

In March 2026 I entrusted the funeral of my beloved Mum to the Lilia funeral home. From the very beginning to the end, everything went without a hitch. The staff were understanding and full of empathy, and the professionalism and warmth of Dorota from the branch on ul. Łazarza deserve the highest praise and my immense gratitude. (…)

Translated from Polish

We are very grateful for the help in arranging Grandma’s funeral. Special thanks go to Dorota from Lilia on ul. Św. Łazarza, who helped us through those difficult moments, and also to the whole team who took part in the funeral.

Translated from Polish

We offer the company’s staff our heartfelt thanks for their help and for arranging Mum’s final journey. Complete professionalism, attention to detail, help and guidance. No fuss, with sensitivity and care. Everything went as planned. I recommend them to everyone for whom this ceremony matters.

Translated from Polish

I would warmly like to recommend the Lilia funeral home. In particular, I thank Sylwia, who guided me and my family through a very difficult time with enormous support and empathy. Everything was arranged quickly, efficiently and completely professionally. Excellent service of the highest standard. Thank you from the bottom of our hearts.

Translated from Polish

Thank you for the professional support and all the advice, and above all for Sylwia’s big heart! Dad’s funeral was beautiful, arranged down to the smallest detail. We sincerely recommend Lilia in Ruczaj, and thank Sylwia once again for her empathy, good advice and kind words.

Translated from Polish

We would like to thank the funeral home from the bottom of our hearts for arranging our Mum’s funeral. We arranged the funeral on ul. Św. Łazarza and were looked after by Dorota, who showed incredible professionalism, empathy and warmth. She helped us sort out something we did not believe could be done, and thanks to her everything turned out the way we wanted. Thank you very much once again, we will certainly recommend you!

Translated from Polish

Heartfelt thanks for the help and support in arranging our mum’s funeral. At this very difficult time we were met with great kindness, empathy and professionalism. The lady at the office on ul. Grota-Roweckiego helped us through all the formalities and took care of every detail of the ceremony. We are very grateful for the support and respect shown to us.

Translated from Polish

Professionalism, a wonderfully prepared funeral ceremony and lots of valuable advice. The lady at the office was exceptionally kind, tactful, very helpful and to the point. Thank you, and I recommend them to everyone.

Translated from Polish

I recommend this funeral home with all my heart. Complete professionalism, great empathy and respect for the family at such a difficult time. Everything was arranged efficiently, with attention to every detail and in line with our wishes. The staff were kind, patient and always ready to help and advise. Thanks to them we were able to say goodbye to our loved one in peace. Thank you for the support and the dignified ceremony.

Translated from Polish

Many thanks to all the staff of Lilia, starting with the lovely lady at the office on ul. Powstańców. The flowers were beautiful, and the gentlemen during the ceremony were very tactful and discreet, with great respect for everyone. Complete professionalism. I HIGHLY RECOMMEND them!!!!

Translated from Polish

A very efficient and professional funeral service. I am very grateful to Sylwia for her commitment and thank her for everything. The flowers on the wreaths were fresh and beautiful.

Translated from Polish

My Mum and I arranged Dad’s funeral together. The lady at the office on ul. Grota-Roweckiego helped us with everything that needed doing. She looked after us wonderfully and was kind, friendly, exceptionally tactful and helpful. Thank you very much.

Translated from Polish

I warmly recommend Lilia’s full range of services: perfectly professional service from all the staff, and the wonderful Katarzyna from the branch on ul. Rakowicka deserves a bow and the title of Golden Employee🌹…

Translated from Polish

A very kind and helpful lady, she advised me on a funeral spray, and at the cemetery people kept stopping me to ask where I had bought such a beautiful spray. Thank you

Translated from Polish

Many thanks to Katarzyna for the wonderful service. Katarzyna is a lovely, warm, empathetic person who not only does her job superbly but also knows how to advise and how to listen. On the whole, this is a company that did not let us down and gave its all. The gentlemen were of a high standard and knew how to behave at difficult moments. Courtesy, conduct, empathy, elegance: everything of a high standard. (…)

Translated from Polish

I would like to thank you very much for arranging my grandmother’s funeral. I chose a secular ceremony. Marcin is a wonderful celebrant; he helped us get through that difficult day beautifully. The funeral home staff supported me from the moment I opened the door and arranged everything very efficiently. Thank you for your work!

Translated from Polish

I would like to warmly thank the whole funeral home team for the exceptionally professional and caring service while arranging my nephew’s funeral. At such a difficult time for our family, we could count on full understanding, support and efficient organisation of every stage of the ceremony. Everything was prepared with great respect, tact and attention to detail. (…)

Translated from Polish

I recommend this funeral home. Dorota from the branch on ul. Rakowicka, who helped us arrange the final farewell, showed care and patience and helped us organise the ceremony. Her competence, kindness, empathy, commitment and good manners were a great support to me. The ceremony at the cemetery itself was also dignified. Thank you, and I recommend them.

Translated from Polish

Thank you for yesterday’s ceremony at Podgórze Cemetery. To Mr Kruk, for the eulogy and for leading the ceremony. To the ladies at the office, thank you for your help with all the formalities for Mum’s burial. And to all the other staff, not named here, who took part. We recommend you with a clear conscience.

Translated from Polish

At hard and painful times, the “Lilia” funeral home lifts from weary shoulders the stress of the formalities involved in the final farewell to a loved one… so, Marcin (and Irena, I hope I have the name right, and the whole team of capable staff), on behalf of my entire family, I thank you very, very warmly for the beautifully led final farewell and (…)

Translated from Polish

On behalf of myself and my whole family, I hereby offer my heartfelt thanks to the entire ZP LILIA company, without exception, for the exceptionally understanding, empathetic and professional way they handled the burial of my father, Wincenty, and I especially thank Marcin Kruk, a Celebrant with a capital C, 100%.

Translated from Polish

I recommend them: complete professionalism, empathy, help at such a difficult moment. Thank you for arranging the secular ceremony

Translated from Polish

I had to help arrange my father’s funeral. The Lilia funeral home practically held our hand through the whole process. The lady advised us, made suggestions, and even rang to remind us of our appointments (understandably, with so much to sort out, an appointment can slip your mind). (…)

Translated from Polish

Thank you for your help with the arrangements. Everything went smoothly and was carefully organised. The wreaths were also beautiful. Thank you to the staff and the trumpeter for the beautiful setting of the funeral 🖤…

Translated from Polish

I warmly recommend them. Professional and very kind service, arrangements of a high standard. Thank you for your support at this difficult time.

Translated from Polish

They treated us very well, especially Silvia from Ručaj.

Translated from Polish

Thank you for the professional preparation of the farewell to our mum, Janina Sulikowska. Kind and empathetic service with good advice at this difficult time for us.

Translated from Polish

Thank you for arranging my dad’s funeral. We are very pleased with how professionally the company works, from the start right to the end of the ceremony. I won’t go into detail, but I warmly recommend them.

Translated from Polish

I thank Lilia for their complete professionalism and empathetic approach. Everything was arranged to the highest standard, with respect and tact. I recommend them with gratitude.

Translated from Polish

Many thanks to ZP Lilia and all the staff for their help with all the formalities and for arranging my dad’s secular ceremony. Special thanks to Marcin for leading the ceremony; he spoke beautifully about Dad, and everyone there was moved and deeply impressed by his speech and the music. Thank you very much once again on behalf of myself and my family

Translated from Polish

I would like to share my opinion of the services provided by the Lilia funeral home, which handled my dad’s funeral. From the very beginning I could count on a professional and empathetic approach from the staff, and especially from the coordinator, Kasia. Her support and care during the difficult time of loss were invaluable. (…)

Translated from Polish

I have used Lilia several times and the service has always been professional. Most recently I had the chance to prepare a secular ceremony together with Lilia. Many thanks to the funeral celebrant, Marcin Kruk. Thanks to you, it was a very beautiful farewell♥️

Translated from Polish

I highly recommend the “Lilia” funeral home. I have had experience of working with another one, so my opinion is also based on comparison. Very professional, to a high standard, with lower prices than elsewhere. A very clear, transparent quote: the client knows which elements they are paying for and decides what matters to them and what they would rather do without. Everything in a very pleasant atmosphere, excellent communication with Katarzyna. (…)

Translated from Polish

I would like to thank you for my dad’s beautiful secular funeral. Special thanks to Marcin Kruk for his beautiful words and for taking the trouble to get to know the man my dad was. Music chosen together, poetry readings and lovely metaphors. If you are looking for a secular ceremony for someone close to you, one that tells the story of their life, comforts their loved ones and leaves you with something to reflect on, I warmly recommend them.

Translated from Polish

Exceptionally professional, understanding and warm service, with contact throughout the whole process of arranging the final farewell. Everything was arranged to the highest standard, and the solutions offered matched exactly what we had in mind. Thanks to Lilia, it was easier for us to get through this difficult time.

Translated from Polish

Professional service for such a sad occasion. The staff are exceptionally empathetic, warm and helpful. The funeral celebrant, Marcin, is simply masterful. I warmly recommend them.

Translated from Polish

Complete professionalism in arranging the funeral and handling all the official formalities. The staff are very kind, patient and courteous, always ready with help and advice. Heartfelt thanks, and I recommend them!!!

Translated from Polish

* this is the sixth star for Lilia. We use such services at hard times in our lives. And for me such a time came. My brother died suddenly; he was killed in the Tatra Mountains. I was shocked, devastated and lost. But earthly matters have to be dealt with. I rang, and Lena answered the phone. She showed me empathy and truly incredible patience. Calmly and patiently, she answered dozens of my calls and questions. (…)

Translated from Polish

Lilia funeral home in Kraków stands out for its exceptional empathy and professional approach to arranging ceremonies. The service is not only expert but also full of understanding and support at difficult times, which makes you feel looked after. Thanks to their excellent advice and attention to every detail, the whole ceremony runs smoothly and with full respect for the deceased.

Translated from Polish

For everyone who loses someone close, the time when a burial has to be arranged is probably the worst. Thanks to Kasia from the Lilia funeral home, at its branch on ul. Rakowicka, my mum’s passing and the funeral arrangements were much easier for me to bear... I also thank the gentlemen who came to collect Mum on the day she died. (…)

Translated from Polish

I recommend the Lilia funeral home with all my heart. The ceremony was secular. Everything was prepared with due care and professionalism. Marcin, the funeral celebrant, led the farewell professionally; the eulogy was prepared very carefully, and there was music too, which made the whole ceremony very moving. (…)

Translated from Polish

I highly recommend the services offered by Z.P. Lilia. They took full care of every aspect of the secular ceremony for my brother’s burial. Everyone there is full of empathy and understanding. The funeral celebrant led the ceremony superbly. The quality and completeness of the service bring a little relief and respite. Our warmest thanks for everything!

Translated from Polish

I recommend Lilia funeral home; we arranged a secular ceremony. Everything was professional and sensitive. Marcin, the funeral celebrant, led a moving farewell and carefully prepared the eulogy. All the formalities were dealt with efficiently.

Translated from Polish

Thank you so much for the beautiful and respectful final farewell to our dear mum. The funeral took place on 26 July 2024. Special thanks to Marcin Kruk, the funeral celebrant: a professional and, at the same time, warm and empathetic man. Marcin’s eulogy was carefully prepared and, together with the music, made for a beautiful and moving ceremony. THANK YOU. Jadwiga

Translated from Polish

From the bottom of my heart, thank you for arranging my Mum’s funeral. Great kindness and gentleness from all the staff. Special thanks to Marcin Kruk, who led the ceremony exceptionally professionally, yet with tact and with the warmth and understanding that are so needed in such circumstances.

Translated from Polish

“Lilia” handled the funeral arrangements very reliably and professionally. Service worth recommending. From collecting the body right through to the funeral ceremony, complete professionalism. The pallbearers also approached their work with dedication, for which we thank them once again. The ladies at the office were very kind and helpful with all the formalities.

Translated from Polish

I recommend them. Complete professionalism, respect and great empathy from all the staff at Lilia: from collecting the body, through the formalities, right up to sliding the gravestone slab into place. Thank you <3 Dorotka, Jola, Janusz, Grzegorz

Translated from Polish

I recommend them. Professionalism of the highest standard. Empathy. Help at a very hard time. Lena, thank you very much.

Translated from Polish

Superb service with the arrangements and a professional funeral THANK YOU VERY MUCH

Translated from Polish

Heartfelt thanks to Lilia for the complete and professional service with my Mum’s funeral, covering both the ceremony and the formalities. At every step I was met with expert and warm-hearted help, which at such moments is beyond price. Thank you. Piotr Staszak

Translated from Polish

I would like to thank you very much for arranging the whole farewell for my Husband. Empathy, tact, time... At the moment of greatest pain, Marcin Kruk gave us all of this from his heart. The funeral was secular, and afterwards I heard from a great many people that it was the most beautiful farewell they had ever attended. Marcin’s words soothed us throughout the whole ceremony. (…)

Translated from Polish

I would like to thank you with all my heart for arranging the funeral of my mum, Olga Medynska. The arrangements were of the highest standard, and everything was handled so tactfully and empathetically at both stages, at the crematorium and at the cemetery. I did not have to worry about the details at the moment of greatest pain, when you lose someone close. Thank you once again!!

Translated from Polish

I am very satisfied with today’s farewell to my mum. It was a secular funeral, the first in our family. The ceremony was led by the funeral celebrant Marcin Kruk. (…)

Translated from Polish

Thank you very much for arranging the funeral so professionally. The ladies serving at the branch on ul. Bronowicka were full of empathy and helpful. The service during the funeral was faultless, 100% professional. I can confidently recommend this funeral home, as I can compare it with another company I dealt with 3 years ago.

Translated from Polish

I highly recommend Lila funeral home on ul. Bronowicka. Professional service and an empathetic, personal approach to the client.

Translated from Polish

Highly recommended. Last year Lilia looked after us at my father’s funeral. The company’s staff were very helpful, expert and empathetic. This is extremely important, because a person who comes to a funeral home is anxious and deep in grief. And at Lilia they meet exactly the kind of people they could wish for in that situation. Complete, trouble-free service; they handled all the formalities for us. (…)

Translated from Polish

I recommend Lilia’s services with all my heart, and thank you very much for the professional preparation of my dad’s funeral. We are never prepared for the loss of those closest to us. And the funeral of a loved one, and above all arranging it, is a very hard and difficult moment in our lives. Dorota from św. Łazarza is a wonderful and thoroughly professional person, able to advise and to cope with any situation. (…)

Translated from Polish

Highly recommended. At the hardest moments we received invaluable, caring help from the very first moment. The funeral home took all the duties upon itself. Thanks to this, we as a family could focus on saying goodbye to Dad and on our grief. Services of the highest standard, provided with great respect and dignity both for the deceased and for his family. (…)

Translated from Polish

I recommend “Lilia” with all my heart. Complete professionalism, very kind service, and the ladies at the office are full of warmth, empathy and tact. Invaluable help at this difficult time.

Translated from Polish

I attended the burial of a family member arranged by this company. A great help with the arrangements; the advice and cooperation in preparing the ceremony were simply fantastic. 100% professionalism. I recommend them.

Translated from Polish

I recommend Lilia. I have used their services twice recently. Complete professionalism, help and advice, everything sorted on time from A to Z.

Translated from Polish

I warmly recommend them. Very good and professional service. The company’s staff showed great support and empathy, and attention to every organisational detail, at such a difficult moment for the family.

Translated from Polish

On behalf of the whole family, thank you for the careful and professional preparation of the farewell ceremony for our dad.

Translated from Polish

Heartfelt thanks for arranging the final journey of my beloved grandfather. The funeral was organised professionally. The gentlemen were elegantly dressed, and the wreaths we ordered were beautiful. Thank you once again on behalf of the whole Szydłowski family.

Translated from Polish

Thank you very much for the professional preparation of the funeral. It was easier for me to get through this difficult time, for which I am very grateful. I recommend this funeral home.

Translated from Polish

Thanks to the whole Lilia company: thanks to them, all the formalities connected with the burial went perfectly, and the family, after losing their closest one, could give themselves over to mourning. Thank you on behalf of the whole family.

Translated from Polish

On behalf of the whole family, we would like to thank Lilia warmly for their help in arranging Dad’s funeral. We had the pleasure of speaking with Sylwia, who helped us with all the formalities quickly and efficiently while showing great empathy. Huge thanks also to Marcin Kruk, who was the funeral celebrant at Dad’s farewell. A very professional man who comes across with great warmth. (…)

Translated from Polish

Complete professionalism from start to finish. Very kind and helpful service.

Translated from Polish

A company worth recommending. At a difficult moment for us, the lovely ladies helped us deal with all the official matters and those connected with the cremation, as I am not from Kraków, which saved me stress and the time I would have spent going round in circles. Warm thanks once again 💐…

Translated from Polish

Very kind, professional service! They helped me with everything they possibly could. If I ever had to choose a funeral home again, I would certainly choose them!

Translated from Polish

On behalf of the whole family mourning the death of Andrzej B., I would like to thank Lilia for their warm-hearted help and for arranging the final farewell in every detail, meeting the family’s expectations 100%. With a clear conscience, I warmly recommend them

Translated from Polish

I sorted everything out in one day. Very kind and professional service at this difficult time for me, when I had to say goodbye to my father. I really do highly recommend this funeral home.

Translated from Polish

Heartfelt thanks for the care, the understanding and, above all, the very professional and beautiful funeral for my dad. Thank you with all my heart. Marta Korwin-Kochanowska.

Translated from Polish

Thank you very much for arranging the funeral. I appreciate your empathy and efficiency, which helped our Family at a difficult time.

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Very kind service.. capable ladies full of empathy... the gentlemen elegantly dressed, neat and tidy, professional.... I recommend this company for funerals..

Translated from Polish

Lilia is a team of professionals of the highest standard, as shown by the funeral ceremony they arranged for Mr Rudolf M. on Friday 26 June 2020. On behalf of the family of the deceased, we offer our thanks and will recommend your company to everyone.

Translated from Polish

Thank you for the professional arrangement of my father’s funeral ceremony on 26 June 2020. My family and I are very pleased with the service and with your company’s comprehensive help in dealing with all the official matters.

Translated from Polish

Recently someone close to us in the family died. We had no idea which funeral home to choose and we ended up with Lilia. It was spot on. A very professional approach to the client (especially at this difficult time), everything explained and discussed, every detail planned, and all the formalities dealt with: ZUS (the Polish Social Insurance Institution), ZCK (Kraków’s municipal cemeteries authority) and Prosmed. A wide choice of coffins, death notices and grave plaques. (…)

Translated from Polish

“Lilia” has arranged three burials of people close to me. I warmly recommend their professional and friendly service at these difficult times for a family. The funeral home took care of everything efficiently and with due care. Thank you very much. Grażyna Chmura.

Translated from Polish

Definitely the best service; they took care of the funeral. Great respect for clients and help at this difficult time, when someone close to you dies.